Privacy Policy

1. Introduction

EvidaraIQ, LLC ("EvidaraIQ," "we," "our," or "us") operates ClearPath.AI, an AI-driven digital evidence intelligence platform designed for law enforcement, prosecutors, and regulated investigative teams. We are committed to protecting your privacy and handling your personal information with the highest standards of security and confidentiality.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, job title, organization name, and department
• Contact Information: Information provided when you request a demo, contact support, or subscribe to our communications
• Payment Information: Billing address and payment card information (processed through secure third-party payment processors)
• Professional Information: Role, organization type, use case information, and other professional details

2.2 Usage and Technical Information

We automatically collect certain information when you use our services:

• Log Data: IP address, browser type, operating system, device information, access times, and pages viewed
• Usage Data: Features used, actions taken, time spent on platform, and interaction patterns
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns

2.3 Evidence Data

When you use ClearPath.AI to process digital evidence:

• We process evidence data uploaded to our platform in accordance with your instructions and our Terms of Service
• Evidence data is subject to strict access controls and encryption protocols
• We maintain comprehensive audit logs of all evidence data access and processing activities

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our ClearPath.AI platform and services
• Account Management: To create and manage your account, process transactions, and provide customer support
• Communication: To respond to your inquiries, send service-related notifications, and provide updates about our services
• Security and Compliance: To protect our services, detect and prevent fraud, and ensure compliance with legal obligations
• Analytics and Improvement: To analyze usage patterns, improve our services, and develop new features
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who perform services on our behalf, such as:

• Cloud infrastructure providers
• Payment processors
• Customer support platforms
• Analytics and monitoring services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose information if required by law, regulation, or legal process, including:

• Court orders or subpoenas
• Government investigations
• Compliance with applicable laws and regulations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption: Data encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
• Access Controls: Role-based access control (RBAC) and multi-factor authentication (MFA)
• Network Security: Firewalls, intrusion detection systems, and regular security assessments
• Audit Logging: Comprehensive logging of all system access and data processing activities
• Regular Assessments: Targeting SOC 2 Type II certification, planned regular penetration testing, and security audits

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing activities

6.2 GDPR Rights (EU/UK)

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to restrict processing and the right to lodge a complaint with a supervisory authority.

6.3 CCPA Rights (California)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information (we do not sell personal information).

6.4 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@evidaraiq.com. We will respond to your request within 30 days, or as required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Other appropriate safeguards as required by law

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our services
• Provide personalized content and features
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our platform

The "Effective Date" at the top of this policy indicates when it was last updated. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: